02.12.2022

New Polo Service Plan and After Sales Guide 1

New Polo Service Plan and After Sales Guide

02 Dec 2022

Quick Links In Article

  • New Polo Hatchback Overview
  • New Polo Range Accessories
  • New Polo Range Original Parts
  • New Polo Range Warranty Period & Plans
  • VW Polo Service Plans
  • Contact Us For All Your After-Sales Needs

New Polo Hatchback Overview

The Polo hatchback is one of the most celebrated cars in the world and particularly in the South African context. Well-versed in urban driving and always ever-so stylish, the VW Polo stands out among the crowd as a passenger vehicle. With a spacious and modern interior, it’s hard to beat this hatchback as the perfect city car. And with five different models within the range, there truly is a Polo for every person.

We’ve covered everything there is to know about in our previous articles on the New Polo:

  • VW Polo Hatchback Specs
  • VW Polo Hatchback Price
  • VW Polo Hatchback Review
  • VW Polo Hatchback Interior & Exterior
  • VW Polo 2022 Overview

So if you haven’t already invested in the amazing VW Polo, take a look at the above articles to get more acquainted with this stand-out model.

As far as after sales go, the VW Polo is a vehicle that will hold your investment. We will be covering the most important aspects of each model from service plans to VW Polo warranty periods. We’re here to help you get to know your vehicle better – and make sure that it will last you a lifetime!

So if you haven’t already invested in the amazing VW Polo, take a look at the above articles to get more acquainted with this stand-out model.

As far as after sales go, the VW Polo is a vehicle that will hold your investment. We will be covering the most important aspects of each model from service plans to VW Polo warranty periods. We’re here to help you get to know your vehicle better – and make sure that it will last you a lifetime!

violet-vw-parked-with-happy-woman

New VW Polo Hatchback Range

Trim LevelRecommended Retail Price
New Polo
New Volkswagen Polo 1.0 TSIR329,300
New Volkswagen Polo 1.0 TSI LifeR369,700
New Volkswagen Polo 1.0 TSI Life DSGR391,400
New Volkswagen Polo 1.0 TSI R-Line DSGR445,500
New Volkswagen Polo 2.0 GTI DSGR514,500

Please note: Prices & Options were effective as of 04 October 2022 and subject to change without prior notice. Prices are inclusive of CO2 tax and 15% VAT.

New Polo Range Accessories

As the Polo hatchback is equipped with almost everything you need, the additional accessories are minimal compared to other vehicles. The best thing about the Polo range is that many great features come standard with the vehicle on offer. For example, we will be looking at the Polo 1.0 TSI Life (automatic) as it is a popular choice for many Polo owners.

Polo Life (DSG) Additional Accessories

VW Polo 1.0 TSI Life DSGAccessories & Add-ons
Panoramic SunroofR14,900
Torsby 16" Alloy WheelR4,900
Digital Cockpit ProR3,000
Composition Media Namibia & BotswanaR6,400
Discover Media Namibia & BotswanaR18,000
Composition Media South AfricaR9,500
Discover Media South AfricaR20,600
NCAP PackageR8,450
Rearview CameraR5,400
Safety Package For DSGR13,100
Keyless Locking And Starting System Without SafelockR6,100
Smoker's PackageR450

Mrear-view-of-VW-Polo-R-Line

The aim of additional accessories in the Volkswagen Polo hatchback is to make your drive more convenient. Aspects like a Digital Cockpit Pro, a rearview camera and a keyless locking system will make your everyday driving experience a dream. You can enquire about the parts and accessories we stock on our website.

Check out this video on how to use the Digital Cockpit Pro for a seamless experience:

New Polo Range accessories

We have also included a list of accessories that can be purchased through an accredited VW accessory website, where you can check out the VW Polo accessories page with pricing for each feature.

VW Polo Accessories

  • We Connect Go DataPlug
  • Roof Box - Urban Loader - 300-500L (Matte Black)
  • Bicycle Carrier - Towing Hitch (3 Bicycles)
  • Rim Bolt Locking Set
  • Dynamic Hub Caps
  • Polo Roof Racks
  • Polo Loading Lip Protection (Stainless Steel Look)
  • Polo Door Sill Strip (Aluminium)
  • Polo Textile Floor Mats (Premium with Lettering) Set
  • Polo Textile Floor Mats Set
  • Polo Loading Lip Protection (Transparent)
  • Bicycle Holder - Bicycle Frames (100mm Oval) / (80mm Round)

interior-vw-polo-new-vehicle

You may be wondering – why buy accessories from verified sellers? Well, in short, it would be a poor idea to add imitation accessories to your grand investment in a life-long vehicle.

We’ve included two of the most popular FAQs from VW South Africa:

What are Genuine Parts?

VW Genuine Parts are high-quality and made-to-measure for your Volkswagen – they are installed in a new vehicle. So even after repair or maintenance work, your car remains 100% original.

When do I use Genuine Parts?

Genuine Parts are suitable for your Volkswagen. They preserve the value of your car, are of certified high quality and support your safety.

New Polo Range Original & Genuine Parts

There are countless benefits of using original parts for your vehicle. To put parts into a different context, would you replace parmesan in an authentic Italian recipe with cheap string cheese? Perhaps a silly comparison, but you get the picture (we hope!). Genuine parts mean a genuine warranty and a promise of uncompromising quality from Volkswagen.

Genuine Parts Offered by Volkswagen

  • Batteries
  • Air Filters
  • Brakes
  • Headlights
  • Dust & Pollen Filters
  • Shock Absorbers
  • Spark Plugs
  • Cam/Timing Belts
  • Windshields
  • Wiper Blades

headlights-vw-polo-r-line

According to the VW South Africa owner’s guide, there are special benefits to keeping your parts genuine.

Benefits of Genuine VW Parts

  • Manufacturer expertise: Real Volkswagen parts with our manufacturing expertise. Checked and approved by the group development department.
  • Precision fit: Every Genuine Part is tailor-made for our models. So, you are doing something good for your Volkswagen and preserving its value.
  • Quality: Product tests conducted by independent inspection facilities regularly attest to the high quality of Volkswagen Genuine Parts®.

At CFAO Mobility VW, we can source car parts and accessories for your vehicle and install them at one of our automotive dealerships. We only stock 100% genuine VW parts and house expert Volkswagen technicians across the country.

We stock all economy parts so that you can make the necessary replacements and updates to your new Polo without breaking the bank, particularly if it is out of its maintenance plan. You can look at the passenger vehicle economy parts brochure for full details. The best part? We now offer a 2-year peace-of-mind Warranty on all our parts!

New Polo Range Warranty Period & Plans

A maintenance plan helps keep your Polo hatchback in tip-top shape! This plan allows you to cover your vehicle for any wear-and-tear items on the Polo, with tyres excluded. The EasyDrive maintenance plan is a more inclusive and full-proof plan than the simple EasyDrive Service plan.

Your vehicle and the owner will also be afforded Roadside Assistance. The EasyDrive maintenance plan also includes replacement and repairs on defective parts. The standard scheduled services are also covered for parts and labour.

​Your vehicle and the owner will also be afforded Roadside Assistance. The EasyDrive maintenance plan also includes replacement and repairs on defective parts. The standard scheduled services are also covered for parts and labour.


Maintenance Plans:
Volkswagen EasyDrive
Polo 1.0 TSI
Polo 70kW
Polo Life 1.0
TSI Life 70kW
Polo R-Line 1.0
TSI R-Line DSG 85kW
Polo GTI 2.0
TSI GTI DSG
147kW
Maintenance Plan
(3-year / 45 000 km)
R1,558
Maintenance Plan
(4-year / 60 000 km)
R7,083
Maintenance Plan
(5-year / 90 000 km)
R15,300
Maintenance Plan
(5-year / 120 000 km)
R30,033
Maintenance Plan
(6-year / 150 000 km)
R42,075
Maintenance Plan
(6-year / 180 000 km)
R53,125
Maintenance Plan
(7-year / 210 000 km)
R65,308
Maintenance Plan
(8-year / 240 000 km)
R76,358
Maintenance Plan
(9-year / 270 000 km)
R82,450
Maintenance Plan
(10-year / 300 000 km)
R89,958

vw-polo-wheels


VW Polo Service Plans

The EasyDrive service plan allows you to schedule standard services, this is inclusive of parts and labour. With 10 different options for your vehicle, you’ll be able to find a service plan that suits your new Polo. Remember a service plan is an investment in your vehicle’s preservation and maintenance over the years. CFAO Mobility offers accredited Volkswagen service centres across the country, you can book a service at a dealership near you!


Service Plans:
Volkswagen EasyDrive
Polo 1.0 TSI
Polo 70kW
Polo Life 1.0
TSI Life 70kW
Polo R-Line 1.0
TSI R-Line DSG 85kW
Polo GTI 2.0
TSI GTI DSG
147kW
Maintenance Plan
(3-year / 45 000 km)
Standard
Maintenance Plan
(4-year / 60 000 km)
R4,021
Maintenance Plan
(5-year / 90 000 km)
R8,111
Maintenance Plan
(5-year / 120 000 km)
R12,388
Maintenance Plan
(6-year / 150 000 km)
R16,595
Maintenance Plan
(6-year / 180 000 km)
R20,581
Maintenance Plan
(7-year / 210 000 km)
R25,860
Maintenance Plan
(8-year / 240 000 km)
R30,138
Maintenance Plan
(9-year / 270 000 km)
R33,300
Maintenance Plan
(10-year / 300 000 km)
R37,286

Contact Us For All Your After-Sales Needs

red-vw-polo-GTI

When you own a Polo hatchback, you want to own it for life. This is why it is imperative to invest in the longevity of your car through after sales preparation. With CFAO Mobility VW, we’ll help you take care of your dream car. We have a variety of dealerships throughout South Africa that offer genuine parts, services and more!

Simply find a dealership near you with our VW dealer locator tool. Take care of your VW Polo, the way it takes care of you. Contact us or visit a dealership to learn more about your Volkswagen hatchback after sales.

If you’d like to know more about the VW Polo after sales options or have any questions please contact us!


Read More About The Volkswagen Polo Hatchback Range

  • VW Polo Hatchback Price
  • VW Polo Hatchback Specs
  • VW Polo Hatchback Interior & Exterior
  • VW Polo Hatchback Review
  • VW Polo 2022 Overview

Read More About The Volkswagen Polo Sedan Range

  • VW Polo Sedan Price
  • VW Polo Sedan Specs
  • VW Polo Sedan Review
  • VW Polo Sedan Interior & Exterior
  • VW Polo Sedan Aftersales

Read More About The Volkswagen Polo Vivo Range

  • VW Polo Vivo Price
  • VW Polo Vivo Specs
  • VW Polo Vivo Review
  • VW Polo Vivo Interior & Exterior
  • VW Polo Vivo Aftersales